7ea77's Privacy Policy

01 Introduction

7ea77 ("we", "us", or "platform") operates a trusted online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect while you use our website 7ea77.lat, how that information is used, who it may be shared with, and how you can control your data.

By using our platform, you agree to the terms described in this Policy. This Policy should be read together with our Terms and Conditions.

02 Information We Collect

When you create an account and use services on the 7ea77 platform, we may collect the following types of information:

a) Information You Provide Directly

• Name and contact details (mobile number, email address)
• Date of birth (for age verification — only users aged 21 or older may use the platform)
• Payment information (bKash, Nagad, Rocket, or Upay account numbers)
• Account login credentials (username and password)
• Documents required for identity verification (where applicable)

b) Automatically Collected Information

• IP address and device information
• Browser type and version
• Page visit history and timestamps
• Cookies and session data (details provided below)
• Referral source and user behaviour data

c) Transaction Information

• Deposit and withdrawal history
• Betting and gaming history
• Bonus and promotion usage details

03 How We Use Your Information

We use your information only for legitimate and necessary purposes. 7ea77 processes your information for the following reasons:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Processing betting, gaming, payments, and prize distributions.
• Fraud prevention: Detecting and preventing improper activity, multiple accounts, and money laundering.
• Customer support: Enabling our support team to resolve your questions and issues.
• Responsible gaming: Identifying unusual playing patterns to keep you safe.
• Communication: Sending relevant notifications, transaction confirmations, and updates.
• Service improvement: Analysis and research to enhance the platform experience.

04 Information Sharing and Disclosure

7ea77 does not sell, rent, or commercially provide your personal information to any third party. However, sharing information may be necessary in certain situations:

a) Service Provider Partners

Only the information necessary to deliver services may be shared with payment processors (such as bKash, Nagad, Rocket, and Upay), technology service providers, and game software suppliers. These partners are required to maintain the same standard of privacy.

b) Legal Obligations

We may be required to disclose relevant information in response to court orders, regulatory authority directives, or legal requirements.

c) Fraud Prevention

Information may be disclosed when cooperating with relevant authorities to identify money laundering, fraud, or other illegal activity.

d) Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred — however, the new party will also be bound by this same Privacy Policy.

05 Data Security Measures

7ea77 has implemented multiple technical and administrative measures to keep your information secure:

• SSL encryption: All data transferred between you and our servers is encrypted using SSL/TLS technology.
• Firewall protection: Our servers are protected by advanced firewalls and security protocols.
• Access controls: Only authorised personnel can access specific data.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Regular audits: Our security measures are regularly reviewed and tested.
• Suspicious activity monitoring: Systems are in place to automatically detect unusual logins or transactions.

06 Cookie Policy

When you visit the 7ea77 website, we use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Preference cookies: Remember your language and display preferences.
• Analytics cookies: Monitor site usage to help improve our services.

You can manage cookies through your browser settings. However, disabling certain cookies may affect some site functionality.

07 Data Retention Period

We retain your information only for as long as necessary. The retention period for specific data depends on:

• All account and transaction data is retained while your account remains active.
• Financial transaction records are kept for a set period after account closure, as required by legal obligations.
• Data relevant to fraud prevention and dispute resolution may be retained for an extended period.
• Marketing preferences and contact information are retained until you withdraw your consent.

08 Your Rights

As a user of our platform, you have the following rights over your own information:

Access and Review

You have the right to know and view what information we hold about you. You may contact us to request a copy of this information.

Right to Rectification

If your information is incorrect or incomplete, you may request a correction. Much of your information can be updated directly from your account settings.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some data may need to be retained due to legal obligations or legitimate interests.

Right to Object to Processing

You have the right to object to certain processing of your data, including marketing communications. Such requests can be sent to [email protected].

Data Portability

You may request a structured copy of your information.

09 Protection of Minors' Information

7ea77 is intended for users aged 21 and older only. We do not knowingly collect any information from minors. If we become aware that a minor's information has reached us, we will delete it immediately and close the associated account.

If you believe a minor is using our platform, please let us know at [email protected].

10 International Data Transfers

Our technology service and gaming software providers may be located outside Bangladesh. As a result, some of your information may be transferred and processed internationally.

Wherever data is transferred, we ensure that the receiving party follows data protection standards equivalent to or stricter than those described in this Policy. 7ea77 always ensures your information is properly protected.

11 Third-Party Services and Links

Our platform is connected to certain third-party services, such as payment gateways (bKash, Nagad, Rocket, Upay) and game software providers. These services have their own privacy policies and operate independently.

7ea77 is not responsible for the data protection practices of third parties. We recommend reading their own policies before using payment or other third-party services.

12 Policy Changes

7ea77 reserves the right to review and update this Privacy Policy as needed. If any significant changes are made, we will:

• Publish the updated policy on the website.
• Update the "Last Updated" date at the top of the page.
• Notify users by email or account notice for important changes.

Continued use of the platform after any changes means you have accepted the updated policy. We recommend visiting this page regularly.

13 Responsible Gaming and Data Use

7ea77 uses collected data to monitor your gaming behaviour. This is entirely for your protection — to identify problematic gambling behaviour early and provide appropriate support.

To learn more about responsible gaming, visit our Responsible Gaming page.